Swedish Medical Center Patient Financial Advocate- Medical Oncology in Seattle, Washington


Swedish Medical Center is looking for a Patient Financial Advocate (1.0 FTE, Days) to work in Medical Oncology at Swedish First Hill in Seattle, WA.

The Patient Financial Advocate identifies and coordinates all aspects of financial obligations for private pay patients, which also includes but is not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collections.

In this position you will:

  • Assure that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner.

  • Make financial arrangements and secure payment for services rendered.

  • Protect reimbursement for services by assisting patients with payment plans and options.

  • Interview patients and/or families to determine funding sources.


Required qualifications for this position include:

  • Associate's degree. Additional experience may substitute for degree

  • Experience in patient financial services or medical billing in a hospital business office

About the First Hill Campus.

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing / Insurance

Location: Washington-Seattle

Req ID: 180546