Swedish Medical Center Financial Counselor - Central Business Services in Seattle, Washington


Swedish Medical Group is looking for a Financial Counselor (1.0 FTE, Day Shift) to work in Central Business Services in Seattle, WA.

The Financial Counselor will serve as integral part of the physician’s office Care Team; act as key billing contact for the physicians, PSR’s, patients, insurance and central business services.

In this position you will:

  • Accountable for daily operational tasks associated with charge entry; edit work queues and research rejected claims due to registration or charge entry errors

  • Work with clinic staff to ensure patient registration is accurate

  • Contact patients over the phone or in person regarding questions on billing or insurance

  • Perform tasks associated with charge entry

  • Research rejected claims due to registration or charge entry errors

  • Re-submit claims to government agencies, medical service bureaus and insurance companies, ensuring that accounts are billed appropriately; audit charges for accurate procedure codes, billing data and patient information

  • Ensure accurate account information in all billing areas; correct and update information as necessary

  • Consistent use of AIDET system for excellent service

  • Audit system-generated reports for payments, problems or errors; review vouchers for rejections, underpayments and denials; take appropriate follow-up actions including re-billing when appropriate

  • Review and authorize coding change requests to ensure compliant billing practices

  • Review miscellaneous cash receipts and direct to appropriate department of processing


Required qualifications for this position include:

  • High School diploma or GED equivalent

  • Minimum 2 years related work experience in a health care environment

  • Comprehensive knowledge of reimbursement and managed care principles, medical billing and revenue cycle, general healthcare administration and finance

  • Demonstrated fluency in CPT-4 and ICD-9 coding

  • Ability to prioritize work assignments and pay close attention to detail

  • Excellent verbal and written communication skills

  • Ability to analyze and problem solve independently

  • Demonstrated commitment to high quality customer service

Preferred qualifications for this position include:

  • 6 months post-secondary training or education

  • Professional coding certification

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Finance & Accounting

Location: Washington-Seattle

Req ID: 182228