Swedish Medical Center Clinic Administrator III - Heart and Vascular Administration in Seattle, Washington
Swedish Medical Group is looking for a Clinic Administrator III to work in the Heart and Vascular Administration in Seattle, WA.
The Clinic Administrator III provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of multiple clinics.
In this position you will:
Oversee clinic participation and compliance in all SMG programs
Oversee quality and medical management programs for the clinic; assure compliance of same.
Identify and address patient concerns and complaints in an appropriate, timely manner and in accordance with SMG customer service guidelines. Review and respond to patient satisfaction data. Recommend and implement process improvement to address areas of deficiency.
Oversee communication between patients and the Billing Office, including financial arrangements and charity care requests as needed.
Ensure clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies; continually monitor operations and programs and initiate changes as necessary.
Works closely with the Director of Operations and the Clinic Medical Director(s) to ensure that expectations of the patients and providers are met.
Required qualifications for this position include:
Bachelor’s degree in health-related field or business
5 years’ experience in healthcare management, physician practice management and/or clinical operations; OR 9 years equivalent work experience which includes management experience
Demonstrated progression into increasingly responsible leadership/management roles
Preferred qualifications for this position include:
Previous multi-specialty clinic management experience
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our Non-Profit Mission: Improve the health and well-being of each person we serve.
Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Supervisory / Management
Req ID: 183004