Northwest Hospital & Medical Center Care Navigator in Seattle, Washington

Join our award-winning team at UW Medicine - Northwest Hospital & Medical Center. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:

  • The Distinguished Hospital for Clinical Excellence Award

  • The Emergency Medicine Excellence Award

  • This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.

  • The Stroke Care Excellence Award

  • Winner of the Health Grades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.

UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest.

Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle.

Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.

We’re interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE

UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.

The goal of the Care Navigator is to ensure delivery of optimal care for the patient while promoting fiscal responsibility.

Ensures safe, efficient, cost-effective care by assessing the patient’s clinical, psychosocial, and financial parameters. Develops and implements a patient-centered care plan for the acute health episode that begins with the index hospitalization. Collaborates with the patient, patient representatives, and interdisciplinary team to facilitate optimal outcomes as the patient transitions through the healthcare continuum.

Works in a manner which supports the mission and vision of UW Medicine Northwest Hospital. Ensures that daily operations, procedures and standards of care are maintained in accordance with hospital and The Joint Commission guidelines.


Education Background

  • Bachelor of Science in Nursing required. At the discretion of the manager, additional years of relevant experience may be substituted for the degree. Master’s degree preferred.


  • Registered Nurse with current Washington State license.

  • Case Management certification preferred.

Work Experience

  • Minimum of five years of clinical practice in an acute care setting within the last five years is required.

  • Three years previous experience in care management is preferred.

  • Knowledge of medical screening criteria is preferred.

Special Training/Skills

  • Able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit(s)/department.

  • Articulates with written & verbal communication in English with all stakeholders (patients, staff members, clinicians, practitioners, and the general public).

  • Excellent negotiation, presentation, and collaboration skills.

  • Communicates professionally as an expert and team player simultaneously.

  • Ability to problem-solve by evaluating options, generating and clearly communicating solutions.

  • Possesses a strong commitment to a positive team environment with the ability to contribute expertise regarding transition plan and follow leadership directives when appropriate.

  • Demonstrates personal accountability within a larger team.

  • Ability to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on the assigned unit/department.

  • Ability to flex to assist other department members as needed.

  • Ability to grasp new ideas and integrate them into desired results.

  • Adapts and prioritizes in the setting of fluctuating work load.

  • Computer skills consistent with electronic charting and referral system

Physical Abilities

Physical demand Level: Sedentary

In an 8-hour workday, must be able to-

Lift / Carry 10 pounds occasionally

As required, must be able to-

Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

Push and Pull

Perform fine motor functions

Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.

ID: 2018-8133

Department: 8712 Care Management

FTE: 0.80

Shift: 2nd, Eves

External Company URL:

Street: 1550 N 115th St