CHILDRENS HOSPITAL & Admissions Services Coordinator in Seattle, Washington
Admissions Services Coordinator Job ID2018-26434Area of Interest Customer Service Location Name Hospital Main Campus FTE/Hours per pay period Per Diem (hours per bi-weekly pay periods varies) Work Status Per Diem Department Admitting Shift Day/Evening/Night Shift OverviewThe purpose of this position is to coordinate patient admission to the ED or inpatient units and provide patient family support services to ensure that each customer encounter is positive, professional and efficient while also fulfilling all revenue cycle related requirements for optimal reimbursement. Duties may include: patient check in, medical record creation, collecting and updating patient demographic and financial information, obtaining consent for care, collecting co-pays, coordinating interpreter services, ordering medical records and checking in or scheduling ambulatory appointments. Staff in this role also perform administrative duties for Emergency Department or Inpatient care units to support and facilitate high quality, efficient patient care by the allied clinical team, (physicians, fellows, residents, ARNP's, nurses, behavior health professionals, social workers, MIC's, etc.) RequirementsRequired Education/Experience: - High School Diploma or equivalent. - Minimum of two (2) years paid experience in a high volume customer service position. - Paid or volunteer experience working in a multicultural setting. Preferred: - Demonstrated experience in process improvement. - Paid or volunteer customer service experience in a healthcare environment. - Experience working with children. - Bachelor's degree. - Bi-lingual proficiency. - Experience using medical terminology. Seattle Children’s is committed to equal employment opportunity for all persons and does not discriminate with respect to hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of race, color, religion (creed), sex, gender identity or expression, sexual orientation, national origin (ancestry), disability, age, genetic information, marital status, citizenship, pregnancy or maternity, protected veteran status or any other status protected by applicable national, federal, state or local law.